Contact Us

Contact us for a free estimate.

info@wanakarentacar.co.nz

Your perfect car rental spot in Wanaka, Wanaka Rent A Car is located at the round about in Wanaka next to the Caltex Service Station.
2 Brownston Street ,  Wanaka, New Zealand

Where are we?
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​© 2017 by Chiodo Creative +61 413953850

Frequently Asked Questions

 

What are the Office Hours?
Monday – Friday 9am – 5pm
Saturday & Sunday 10am – 2pm
(always available by phone)
 

Can we take your rental vehicles to Raspberry Creek car park

Yes, we let our larger higher ground clearance vehicles up to Raspberry Creek Mt Aspiring National Park Rob Roy glacier walk

 

Do you charge credit card fee’s

No credit card fee’s are charged

 

Is there a fee for opening in weekends and public holidays

We are always available over the weekends and public holidays – no extra surcharge for opening

 

Do you provide chains ski racks etc

Ski racks or roof pods are provided on all 4 WD vehicles and some 2 WD vehicles,  chains are included in all hires over the winter season – No extra charge for ski racks or snow chains

Do you accept overseas licences

All overseas licences are accepted

We do need international licences or translations for any licences which are not in English

Do you provide unlimited kms

Unlimited kms on all hires 5 days and over


On 1-4 day hires what is you extra km rate

We allow 150 kms per day on all 1 – 4 day hires if exceeded the cost is an extra .20c per km

 

Do you do long term hires

Yes we can help with long term hires with competitive pricing

 

Can we pick up and drop off our rental vehicles in Queenstown

We operate a driver service so you have no nasty surprises with damage of vehicle left in the Airport car park – the driver will meet you at arrivals Queenstown Airport or wherever you are staying in Queenstown and drive you direct back to Wanaka – on your return to Queenstown Airport or Queenstown the driver will meet you at our office and either travel with you or drive you back to Queenstown and then return the car to us in Wanaka
 

Do you allow under 25 years drivers

Yes we do allow under 25 year drivers who just have a higher excess

 

Is there an additional charge for more than one driver

No extra charge for extra drivers

 

Can we hire your rental trailer for private use

Yes our trailer which is very easy to manage is available for hire either with our rental vehicles or for hire for you to use to tow behind your private vehicle

 

Is there an extra charge for excessively dirty vehicles

Normal use including ski field is acceptable, however if extremely dirty an additional charge may apply

 

Do we need a credit card for security and can we pay with our debit card

Debit cards and credit cards are always accepted for payment - although a credit card is needed for security

Do all drivers need to be present when signing up the agreement

Yes we do need to sight all drivers licences to complete the agreement

 

Do you offer pick up and drop offs from Clyde rail trail

Yes we can help with Clyde rail trail pick up’s and drop off’s with our driver service

 

Can you provide a driver if we wish not to drive

Yes – all our drivers are P endorsed licence holders

Can I drop the car off after hours in Wanaka?
Yes we have an after hours drop off.

Can there be more than one driver?
Yes and there is no extra fee.

I wish to hire vehicle long term?
No problem, please just ask us and will work out the best rate possible.

What if I what to extend the car hire?
Please just contact us and we will do our best to accommodate your wishes.

What if I need to cancel a booking?
No problem, please let us know as soon as possible.
We require 10 full days notice for refund of deposit.

If I break the windscreen am I liable to pay for it?

We strongly recommend glass insurance

What if I get a flat tyre?
Flat tyres are the responsibility of the hirer as this has happened while the car is in your care.
However if the problem proves to be a faulty tyre we take responsibility

What if the car breaks down?

Just call us we will arrange a prompt response where ever you are

What happens if I damage the vehicle?

Major damage in excess of the insurance excess will be debited to your card

Minor damage will be assessed to establish actual cost then debited to your card

A $200 administration fee will appy in either situation

Please refer to our insurance excess reduction options